Zendesk Analytics Platform for Enterprise Support Teams

Zendesk Explore works for basic CX reporting, but enterprise teams quickly hit its limits, no cross-system joins, slow on large volumes, and no integration with finance or CRM data. Learn how to export Zendesk data to Microsoft Fabric and build a true 360-degree customer analytics layer in Power BI.
SITS & HESA Data Management for UK Universities: Power BI Guide

UK universities rely on SITS as their student record system, but turning that data into strategic analytics for HESA submissions and board reporting requires a proper BI layer.
Power BI Sparklines: Complete Guide to Calculation Groups

Sparklines let you embed a 12-month trend line directly inside every row of a Power BI table or matrix giving executives instant visual context without adding extra pages. This guide covers how to add, configure, and optionally enhance sparklines with custom DAX measures in just two steps.
Power BI HTML CONTENT Visual Dashboard Guide

The Power BI HTML CONTENT (LITE) visual enables precise dashboard design using HTML and CSS within DAX measures, improving flexibility, usability, and security for custom visual components.
Power BI Copilot in Org Apps Reports: Enterprise Guide

Power BI Copilot is now available for org app reports, bridging the gap to business users. This update enhances self-service analytics by providing natural language assistance for data exploration and accessing critical insights.
Power BI Compliance Reporting: Enterprise Guide for Regulated Industries

This guide outlines how to build audit-ready Power BI compliance reporting by establishing governance frameworks for data accuracy and access control in regulated industries.
Microsoft Business Central Analytics: Power BI & Fabric

Microsoft Business Central’s built-in analytics face limitations in customization and performance. Integrating with Power BI and Microsoft Fabric enhances financial reporting capabilities, enabling complex analysis and effective cross-source data integration for improved insights.
Fast Copy in Dataflows Gen2: Microsoft Fabric Guide

Microsoft Fabric’s Fast Copy in Dataflows Gen2, now generally available, enhances data ingestion performance by automatically utilizing a high-speed Copy Activity engine for large volumes, offering significant efficiency and cost improvements while maintaining the Power Query authoring experience.
DAX User Defined Functions in Power BI

The article outlines DAX User Defined Functions (UDFs) in Power BI, distinguishing between model-dependent and model-independent types, emphasizing their role in reducing redundancy and enabling reusable logic across enterprise models.
Power BI Governance: The Complete Guide for Enterprise

The article offers a comprehensive guide on Power BI governance for enterprise data leaders, detailing key pillars like audit trails, access control, and data quality management in governance programs.
Reporting as a Service Power BI Capacity: Enterprise Cost Guide

This article analyzes the total cost of in-house Power BI infrastructure compared to Reporting as a Service, highlighting various procurement models and suggesting optimal approaches for growing businesses based on their specific needs.
Power BI Visual Calculations: Enterprise Guide

The June 2025 updates to Power BI Visual Calculations enhance report creation by introducing parameter pickers, ensuring axis resilience during chart changes, and allowing ad hoc computations in Explore, addressing previous limitations.